Hello, my name is Amy, and I am a Chinese-speaking tour guide based in Hanoi. I hold HSK Level 5, allowing me to communicate clearly and assist guests in understanding itinerary details and local information. I focus on practical experiences and efficiency. Before the trip, I communicate with guests in advance to understand their preferences and arrange the route reasonably, ensuring the journey is smooth and time-efficient. During the tour, if any unexpected changes or issues arise, I respond proactively to help guests feel reassured and supported. I hope to accompany you in discovering the authentic side of Hanoi with care and reliability, creating a relaxed and enjoyable travel experience.