D-Recommended Guide Program

"D Recommended" is a carefully selected guide badge by Playful Tours. It represents guides who have passed multiple real-world evaluations and meet the platform’s recommendation standards in professionalism, service stability, and customer feedback.

Evaluation Method

Evaluations are based on actual service performance and are conducted in accordance with a mystery shopper system. This is not an application-based or single-score system, and includes but is not limited to the following criteria:

• Guide Interview: Professional attitude, service mindset, and on-site problem-solving ability.
• Service Quality: Clarity of explanations, itinerary control, and attention to detail.
• Service Volume: Actual booking volume and service consistency.
• Customer Feedback: Traveler reviews and overall satisfaction.
• Language Skills: Comprehension and communication ability in Chinese or the specified language.

Meaning of the Badge

"D Recommended" signifies that the guide has demonstrated reliable, stable, and platform-approved service quality through multiple real service experiences, and serves as an important reference for travelers when choosing a guide.